Frequently Asked Questions
1) WHAT PHONES DOES CUFF WORK WITH?
The Cuff app is compatible with iOS 7+ devices with Bluetooth 4 -- so it works with iPhone 4s, 5s, iPod Touch Gen 5, iPad Gen 3 and 4, and iPad Mini. Cuff also supports any Android device with Bluetooth low-energy, running Android version 4.3 or later.
2) HOW OFTEN DO YOU HAVE TO CHARGE CUFF?
With everyday use of our fitness, notification, and security functions, your Cuff will last 7 days without charging. However, it is easy to charge your Cuff every night with our jewelry box.
3) DO I NEED AN ELECTRONIC MODULE FOR EACH PIECE OF JEWELRY? DOES EACH PIECE OF JEWELRY NEED A DIFFERENT CHARGER?
Nope. You only need one of the electronic units, and you can swap it in and out of every piece of jewelry. The charger works for each piece of jewelry, too.
4) HOW DOES THE SECURITY FUNCTION WORK?
The Cuff app will alert the people you designate as your "first responders" when you need help. You can program one person or your entire Facebook network as your "first responders." Cuff will send your SOS to the people you choose, and it will not stop until someone responds. Your designated people will receive your location, live audio, and other relevant information to get you (or your loved one) the help you need.
5) DO YOU PRESS THE CUFF DIFFERENTLY FOR EACH FUNCTION?
Great question. For the first time, you get to decide how you use your technology. We provide you with a menu of options, and you curate the functions, based on what's most important to you. We have a single press, double press, and triple press system. Through the Cuff app, you get to decide what each press means.
6) HOW MUCH DOES CUFF COST?
As an early customer of Cuff, you only have to pay for your jewelry and cufflinc. The Cuff app is free, but we may introduce premium features in the future.
7) CAN I STILL ORDER THE ORIGINAL CUFF?
The original Cuff is sold out but all the functions from it are still available in the new and improved Cuff! Please email us firstname.lastname@example.org if you have any questions.
8) WHO DO I TALK TO IF I HAVE MORE QUESTIONS?
Please email us at email@example.com.