Founded by two visionaries passionate about changing the face of in-home care, Peace at Home Caregivers is now one of the most regarded private in-home care providers, in both Ottawa & Muskegon Counties.

Our Mission

Peace at Home Caregivers is an in-home service provider that assists individuals and families. We are dedicated to helping our clients lead dignified, independent lifestyles in the comfort and safety of their own homes by carefully assessing and fully understanding their needs and selectively placing trained personnel to meet these needs.

LEADERSHIP TEAM

LAURA LUTZ, CNA: CO-FOUNDER/COO

Laura has worked as a home health Nurses Assistant for the past eight years and is also a Certified Massage Therapist. Prior to Laura's years as a CNA, she managed the human resources department at a well known nationwide child development center. With her vast knowledge and warm demeanor, Laura is a phenomenal resource to families who are seeking comfort and direction during difficult transitional times. Laura oversees business operations and works closely with the PAHCG office team to ensure the lines of communication are always open, goals are accomplished, and all parties are adhering to the guidelines set forth by the PAHCG standards of care.

JANNA BEEBE-ORTIZ: CO-FOUNDER/ceo

Janna is an entrepreneur and business executive with prior experience as a Caregiver and Social Worker Assistant.  Ms. Beebe-Ortiz has a vast knowledge of large and small business operations. Janna has been instrumental in the growth of many companies both stateside and overseas. As the former Chief Marketing Officer of a fortune 500 company, she offers a business acumen focusing on marketing and communications and developing strategic partnerships with-in both Muskegon and Ottawa Counties.

khalid richardson: operations/staffing manager

 

OFFICE TEAM

Natalie Coombs
HR Generalist

Melanie Harrald
Finance Liaison

Meaghan French
Care Coordinator

Jasmine Hudson
Master Scheduler

Rachel Hordyk
Scheduling Coordinator

Allison Lutz
Administrative Assistant

Caregivers
Team of 60+ Peace at Home Caregivers

Our caregivers are:

  • Insured
  • CPR trained
  • Highly screened
  • Well groomed & wonderful conversationalists 
  • Caregivers by nature - they truly love to help
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Our Screening Process

Our selection process to ensure your caregiver is the right fit for you starts before they're even hired.  

During the interview we ask ourselves:

  • Would I enjoy being around this person, are they easy to have a conversation with?
  • Would I trust this person to take care of me or a loved one?  
  • Does this person take care of themselves and present themselves professionally?  

 

 

Our caregivers must pass the following:

  • SSN verification
  • Criminal database search
  • DMV Search
  • Sex offender list check
  • Physical
  • 5 panel drug screening 

Training and Certifications

After we've made the decision to hire your caregiver he/she is required to complete an internal orientation to ensure our standards and expectations are fully understood and upheld.  If you are benefitting from one of our more skilled caregivers, we require our new hires to provide proof of licensure and/or certification(s).  Additionally, we track renewal dates for re-certifications and re-licensure to ensure your caregiver remains qualified to care for your needs.


The CaregiverCommuniCare® Idea

Communication is vital to building trust, understanding and security in any relationship.  Our CaregiverCommuniCare® idea was born from the need for our caregivers to feel as though they are part of a larger community of caregivers.  *We take time out of our busy schedules to listen to each-others needs, bounce ideas off of each-other, offer up questions, concerns and comments.  Being a caregiver can be stressful at times, yet it qualifies as one of the most rewarding careers.  Having an online community for our caregivers to share our good times along with the bad, is a vital part of the continued happiness, success and dedication your caregiver has to offer you. 

*All CaregiverCommuniCare® communications are HIPAA compliant